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Customer Leverage Accelerator
Quickly Develop Your Company’s Customized Roadmap to Building New
or Innovating Existing Reference Programs
The Customer Leverage Accelerator is a hands-on, focused program that gives
managers the information and tools they need to make an immediate impact
on their customer programs. The Customer Leverage Accelerator is for companies
that are building new programs, innovating existing programs or implementing
customer leverage strategies.
The program was developed and validated using our proprietary methodologies
and best practice insights obtained during ongoing engagements with leading
enterprise IT vendors. The Customer Leverage Accelerator begins with a questionnaire
for reference program management and is followed by a customized two-day,
on-site program that concludes with a formal presentation of findings and
recommendations.
Day 1
- On-site collaboration to collect detailed insights about your current
program, capabilities and vision
- Detailed analysis of your reference program and overall Customer Leverage
readiness
- Framework for developing a Customer Leverage strategy
Day 2
- Re-articulation of your program’s vision, charter and values
- Assessment of key challenges and program assets
- Strategic recommendations and guidance
- Detailed 18-36 month roadmap to objective achievement
Call The Phelon Group at 877-717-9210 x507 for more information, or to schedule
your Customer Leverage Accelerator. |